December 2nd, 2021

Recorded Webinar: Taking the Plunge: How to Know if You're Ready for Franchising Tech

Recorded Webinar

December 2nd, 2021, 2:00 PM Eastern false false

If you’re part of an emerging franchise business, chances are, you’re familiar with software and other tech solutions that promise to make life easier for franchising. What you may be doing now, might be working for you at this time, but how can you be confident that it’s the right time to invest in technology? Your budget is typically lean, your team is spread thin, and it feels impossible to meet operational demands. 

Join us and Tessa Husain, as we sit down to talk with franchisors who navigated these waters and hear the lessons they’ve learned that helped turn them into success stories. We’ll be asking them how they tackled the growing pains of an emerging franchise on their way to the top.


During this webinar you will:

  • Hear how successful franchise brands made the leap from sweat-effort to technology
  • Learn the inflection points of when to buy infrastructure versus scaling your team
  • Understand how to measure technology ROI at different stages of your journey
  • Get tips on how to better organize your data to streamline business operations

About the Presenters

Tessa Husain, Vice President of Emerging Franchise Solutions, FranConnect

Tessa leads the Sales Teams for our Small and Medium Business segments. She has a decade of sales and marketing experience and a track record of building go-to-market strategies for growing businesses, including the emerging brand program at FranConnect. With an entrepreneurial and start-up background, Tessa loves to help businesses grow and increase value by building scalable sales engines that deliver predictable performance. She holds a Bachelor’s of Science in Marketing from Miami University and moonlights as an abstract painter.

Erik Hansen
Erik Hansen, COO & CFO, Everbowl

Erik is currently everbowl's COO and CFO, heading day to day operations, strategy and finance of the everbowl family of companies, as well as everbowl's fabrication and installation affiliate; WeBuild Stuff, LLC. He has been with everbowl exclusively since 2018, and consulted with everbowl since inception. Prior to everbowl, Erik was the Head of Internal Operations for GoFundMe. He was an early member of the team, and assisted with a large-scale transition after the company was acquired. Erik also spent 10 years in the energy industry for a Fortune 100 energy company, working in information technology, energy trading, contracts, and the management of utility scale wind and solar farms.

Anthony Polazzi
Anthony Polazzi, Founder & President, AP FranchisedConcepts

Anthony Polazzi is a Senior Executive with over 17 years experience in acquiring and advising businesses.  Throughout his career in Private Equity and Leveraged Finance, Anthony reviewed hundreds of transactions and executed over 40 highly successful acquisitions.  Post-closing he had continuous involvement in driving improvement in operations including strategic planning, process improvement, financial reporting, budgeting, and recruiting and hiring top executives.  Due to this breadth and depth of involvement, Anthony has developed significant experience and relationships in the restaurant, retail, and consumer products industries. 

Glynn Chambers - Capriottis
Glynn Chambers, Vice President of CAPMastery, Capriotti's

Glynn Chambers brings over 20 years of franchising industry experience to Capriotti's as their Vice President of CAPMastery. She plays an integral role at Capriotti's and Wing Zone acting as a conduit between the support center and field operations with critical communications. She previously served as a Franchise Business Consultant for Capriotti's, managing the branding of programs, operational standards, and procedures throughout all units. Prior to her time at Capriotti's, she held similar titles with Quizno's, Burger King, and Five Guys Enterprises.