FranConnect Webinar Library

As you work to drive efficiency and engagement across your franchise network, we've been working hard to deliver new capabilities to support your goals. Join our Product Management Team Tuesday, April 5, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our April release and answer all your product questions. Sneak Peek of the April Highlights

Even with the holiday’s approaching, it's still full steam ahead at FranConnect with lots of exciting product updates! Join our Product Management Team,Tuesday, December 7, at 2 pm ET/11 am PT, as we explore the newest capabilities in our December release and answer all of your questions. Here's how you can leverage FranConnect's December release to your benefit: Enable the advanced and automated franchise lead email notifications workflow for your franchise development team in Franchise Sales Setup workflow enrollment triggers to allow existing franchise leads, units, and customers to be enrolled in your workflows Ensure accurate and updated opening checklist association with your In-Development units as the unit information updates in Opener Personalize email communication to your franchisees using Entity keywords in Information Manager Easily associate and keep track of the relationships between key franchise records such as related parent-child entities, owners, and units owned under a franchise entity in Information Manager Safeguard Royalty Reporting Start Date updates and control when franchises begin paying royalties and fees in Information Manager Save time and download print-ready royalty invoices using bulk export PDF capability in Royalty Manager Share resources and content stored in the Hub library directly from the newly released global search Get started with dynamic teams [Beta] for targeted communication across your network, using alerts and messages in The Hub Register for this live webinar now!

It's full steam ahead at FranConnect with lots of exciting product updates this month! We are particularly excited to provide your Franchise Development, Operations, Legal, and Administration teams with one unified view of your units across their lifecycle. You can now access details, such as unit opening checklists, agreement details, contact history, and much more for all units from one unified view. Join our Product Management Team Tuesday, February 8, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our February release and answer all your product questions. Here's a sneak peek at some of the capabilities we'll cover as part of this session: One unified view of your units across their lifecycle. With extended field-level security and enhanced usability, you can also restrict user’s access to view and edit specific unit attributes. Enable your franchise development team to send your franchise disclosure documents globally. With the improved flexibility in creating receipt labels and instructions, you can customize FDD's and receipts to configure for each country Manage FDD compliance by tracking signed receipts for each lead and their respective individual co-applicants. Additionally, you can now configure the receipt signing to ensure the lead reviews the FDD in its entirety before signing the FDD Receipt Efficiently create workflow automation for scenarios that need only minor adjustments to the workflow conditions or actions by leveraging newly added Copy and Customize Workflows capability Setup advanced royalty rules that include non-financial categories such as customer count, number of transactions, agent count as a factor to process automated and timely Royalties Access your operations playbooks from within one unified Unit’s profile for easy tracking of execution of your brand initiatives and action plans to improve unit-level performance Ensure your field business consultants collect complete field observations through photos during field visits by enabling attachment only response type options and making attachments required based on your field visit checklist Provide a seamless login experience for your operations team on the FranConnect Field Ops mobile app by configuring Active Directory based SAML Single Sign-On (SSO) Register for this live webinar now!

Join the FranConnect Webinar on Thursday, January 4th at 3 PM ET / 12 PM PT

With pent up demand and an economy poised to re-ignite, 2021 is shaping up to be a year like no other for franchise businesses like yours. The new year holds major opportunities for small and emerging brands to expand - But is your business prepared to succeed in this market?

In terms of Franchise Development, the first half of 2021 is shaping up to be the most critical time period in the history of the Commercial and Residential Services industry. Forward-looking brands will use this time to grow their systems and outpace the competition, but the changing uncertainty makes it more important than ever to build the right sales and marketing playbook.

Join our Product Management Team Tuesday, December 6, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our December release. Sneak Peek of the December Highlights Analyze and Optimize your Franchise Broker Performance and Relationships Franchise Brokers are one of the significant lead sources for your potential franchise candidates. You and your team need to manage and nurture Franchise Brokers' relationships to maximize ROI on your Franchise Development efforts. You can now leverage two brand-new dashboards for insights into Franchise Broker Performance and Engagement and get a complete picture of how engagement impacts performance for optimal franchise conversion. Download the FranConnect Insights mobile app on your iOS or Android device to access Broker Insights on the go! Introducing a new way to use Gmail to upload emails to your FranConnect system! The FranConnect Email Uploader for Gmail allows you to upload multiple emails from your Gmail account to your Leads, Brokers, Units, Entities, Multi-Unit, Regional, and Customer records in FranConnect without needing to download any plugin or software. Click here to get a sneak peek at the workflow setup steps and how the FranConnect Email Uploader for Gmail would work.

Join Us for a FranConnect Webinar on Monday, December 4th 2 PM ET/ 11 AM PT.

Join us on Tuesday, December 5th at 3:00pm ET / 12:00pm PST as we unpack how FranConnect's World Manager can elevate your training approach. Please note some exciting changes being implemented in the coming weeks including the launch of the new Universal Android App! To hear all the details please join James Hinks our Product Manager for our last 2024 product roadmap webinar. Registrations are limited so please register below.

The FranConnect's Information Manager module provides engaged franchisees with access to essential data, including contact information, goals, and performance metrics. Join our informative webinar to discover effective ways of presenting this valuable information to franchisees without compromising the security of your business.

As you become more experienced in the store opening process, you'll quickly realize the importance of continuously refining your checklists. Join us for an engaging discussion on how to update tasks and effortlessly distribute them to your desired locations. Additionally, we'll delve into the intriguing topic of understanding what might occur when changes appear to not have taken effect or have been randomly applied.

It has never been more important for franchise leaders to understand how they can most effectively navigate the rapidly changing economic and political landscape to drive results. FranConnect is committed to supporting the Franchise community with useful and timely resources and content, and our Franchise Sales Index is a critical analysis updated quarterly.

Join Us for a FranConnect Webinar on Oct 31st 4 PM ET/ 1 PM PT.

Join our Product Management Team Tuesday, November 1st, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our November release. Sneak Peek of the November Highlights Newly Designed Hub Library [Beta Testing] The library in the Hub enables you to centrally manage and share operations manuals, marketing assets, and more while maintaining version control with your franchisees. The refreshed user interface with updated layout, typography, and iconography provides a modern look and feel which is more visually appealing and easier to navigate. Sales Leads Audit History Now Available [Beta Testing] You can now view a lead's field history to gain actionable insights on how it performed over time as well as manage it more efficiently. Within the lead record, the newly added Audit History tab provides a detailed view of what, who, and when changes were made to the field values to help you enhance your lead tracking data accuracy in your system of record.

Now is the time for all franchisees to turn their attention to the future. How will you promote your budgeting process when forecasting the future seems impossible? This webinar tackled this challenge, starting with best practices in creating effective budgets through a replicable process that helps franchisees prepare for opportunities while dealing with continuing economic turbulence.

Did you know that speed to lead is the most important indicator of success in franchise sales? According to FranConnect’s Annual Franchise Sales Index, leads that get follow-up within minutes are 10x more likely to convert to deals. But unfortunately, only a fraction of prospective franchisees actually hear back from franchisors in the first hour.

Join Us for a FranConnect Webinar on October 2nd at 2 PM ET / 11 AM PT

Join our Product Management Team Tuesday, October 4th, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our October release. Sneak Peek of the October Highlights A visual timeline of your Projects using the new Gantt view Gain visibility of all project tasks schedule, related task dependencies, and overall timelines across Units in a Gantt view. Additionally, you can view the tasks breakdown by days and weeks within the timeline.

We recently shared the results of our first-ever mid-year review of franchise sales performance across all major industries. And now for the first time, we have the performance data of the QSR & Fast Casual Restaurant segment specifically.

Join us on Wednesday, September 13th at 4:00pm ET / 1:00pm PST as we unpack how FranConnect's World Manager can elevate your training approach.

The FranConnect Information Manager application serves as a comprehensive and valuable data resource. However, accessing the data in a user-friendly format can sometimes be perplexing. We invite you to join us for an engaging discussion on leveraging custom reports to retrieve both list and analytical information. Additionally, we will explore various automation techniques and data cleanup strategies. This informative session will provide you with practical insights to optimize your data management process.

During this FranConnect training session, we will delve into the intricacies of retrieving crucial insights about your sales leads within the Sales application. We will explore different formats, ranging from detailed lists to comprehensive analytical reports, including counts grouped by lead source. Our goal is to ignite your imagination by sharing some of our most valued custom report specifications. Join us as we embark on this engaging journey of knowledge and empowerment!

During this subsequent session, following the "Building Visit Forms" training session, we will delve into the diverse settings available within the Brand Consistency application. Our aim is to efficiently configure the forms and enhance their visual appeal and user-friendliness.

Join us for an exploration of the art of building a practical and effective visit form in the field. Discover the best practices using FranConnect's Brand Consistency application, making it effortless to record your visit questions and transform them into actionable insights. Don't miss out on this opportunity to enhance your visit process!

During the opening process, there are several effective ways to communicate with your new franchisee and keep track of actions and comments. In this session, we will delve into the optimal methods for logging information in the FranConnect Opener application, ensuring it is readily accessible and contextually relevant at all times.

Utilize FranConnect's DocuSign integration to streamline the agreement process with leads and franchise owners. By leveraging this integration, you can conveniently populate outgoing forms with data extracted from their FranConnect record. Furthermore, information input by the recipients on the form can be seamlessly synced back into FranConnect. If you already have existing DocuSign forms and prefer not to rebuild them, join us for an engaging session on mapping the fields in your DocuSign forms to corresponding fields in FranConnect.

The pandemic has created challenges in nearly every facet of the franchise business model, franchises sales and operations, with historic precedent.

Join Us for a FranConnect Webinar on September 5th at 2 PM ET / 11 AM PT

Join us Thursday, August 31st at 2 PM ET | 11 AM PT for our new training webinar,

Earlier this month we completed a survey of 200+ Franchisors to gauge the current state of the industry relative to the impact of the pandemic. Participants provided insight into a wide variety of critical topics, ranging from development to unit operations to core financials such as cash flow. The results of the survey can help franchisors understand how they compare to peers across the spectrum and within their industries and make planning decisions accordingly.

Even with the pandemic dominating conversation in the franchising community, it’s important to keep your growth engine running. Which is why we’re analyzing real-time data to help you fine-tune your strategy based on what’s actually happening across the industry. For the first time, we have done a quarter-over-quarter analysis of franchise sales data, with some surprising and critical findings.

Four Superstar Leaders will provide you with “down and dirty, no filler” content in a span of 10 minutes apiece. Each of our speakers has a best seller business book, and a lifetime of business and franchise acumen curated for these times.

In a May 2020 live-poll of over four-hundred Franchisors, 94% indicated that they were ready to reopen operations and reactivate their Franchisees.

We all experienced a massive disruption two months ago with the onset of COVID-19, but the pendulum will swing back (even if we don’t know when or how fast).And as we wait for it to do so, many business leaders are asking “when will we get back to a sense of normalcy?” But to that end, are you WAITING for the quarantine to end, or are you PREPARING for it to end?

FranConnect's Franchise Sales Index Report is the most complete and authoritative source of insight into the current state of Franchise sales. Now in its fifth year, the data reveals critical insights relevant for franchise operators looking to confront the economic reality of the pandemic.

A recent FranConnect survey of 233 executives quantified the impact of the COVID-19 pandemic on their franchise systems.

In this recorded demo, Jaffrey Ali, Chief Product Officer at FranConnect, illustrated what Process Transformation means for the franchising community.

Shutdowns threatened your businesses. But reactivating them can pose even greater challenges and many unknowns, including:

There has never been a more important time than now to make sure your franchise growth engine is running smoothly.

President Trump has just signed into the law the stimulus loans which provides vital help to Franchisor's and Franchisee's. Learn the shortcuts, recommendations and how to avoid the pitfalls so that you can get to the front of the line (it'll be millions long).

COVID-19 is slowing or stopping every aspect of business, driving uncertainty and anxiety among franchisees. This important webinar brings you a powerful panel discussion on critical things you can do now to help your franchisees through these most challenging of times.

FranConnect introduces its first glimpse into its all-new 2020 Franchise Sales Index with a focus on franchise broker data, trends, insights & best practices through the eyes of the CEO’s of the #1 and #2 ranked organizations.

You've taken the leap to franchise your business and scale your brand. Now, the opportunities have increased, but so have the challenges as you risk outgrowing your own infrastructure.

Less than 5% of web visitors convert to franchise leads and less than 50% respond to calls or emails.

You’ve grown your franchise system into a robust and successful multi-unit system, but how do you navigate the steep growth curve from 100 to 1000+ locations?

The FranConnect Franchise Sales Index is widely known as the gold-standard for data-driven insights in the field of franchise sales. Now, these insights are available in a special report and webinar focused on the Commercial & Residential Services franchise category.

The FranConnect Franchise Sales Index is widely known as the gold-standard for data-driven insights in the field of franchise sales.

Listen to this special webcast featuring a roundtable of leading franchising experts on optimizing franchisee performance. Executives from Intuit, FirstLight HomeCare and Peer Performance Groups share executive-level insights that enable companies to grow from emerging concepts to successful multi-unit franchising brands.

Join us Thursday, August 17th at 2 PM ET | 11 AM PT for our new training webinar,

The FranConnect Franchise Sales Index is widely known as the gold-standard for data-driven insights in the field of franchise sales.

Awarding and opening a franchise is just the first step in the franchisee lifecycle - and it takes a lot of effort and training to get that far.

47% of technology roll-outs fail because they don't put users first. (Forrester Research)

The FranConnect Franchise Sales Index is widely known as the gold-standard for data-driven insights in the field of franchise sales.

Your current franchise fees enabled your brand to get to where it is today — but will they get you to the next level?

100% of franchisors say that preparing for effective interactions with franchise owners and their employees is a pain point for field operations teams.

This webinar addresses the need to improve the quality and effectiveness of field support visits and overall guidance and communication to franchisees. We offer solutions to alleviate these issues and allow you to better manage your franchisees. Kirk Mauriello, COO of Aurelio’s is Pizza, Ltd. and Rick Arevalo, President of PerformanceWise by FranConnect, provide real answers to common issues franchisors face.

In this webinar, FranConnect’s President of Global Operations, Keith Gerson, introduces ways an iPad or tablet computer can be used to increase the operational efficiency, compliance, and ultimately profitability of your local unit. In addition, this webinar showcases how technology is being used to improve brand execution at the store level, increase effectiveness of field consultants, improve quality assurance and compliance, and automate the tracking of any issues until resolved.

The ultimate goal of every franchise system is to ensure that all your franchisees are successful. To do that means you need to be able to manage the conversation between you and your franchisees in a way that fosters openness and collaboration. Striking this delicate balance requires a lot of planning and field insight at the front end, coupled with the right tools to drive consistency among your field consultants.

You heard that you should be advertising, but you don’t know where to start.

Best practices for franchise development and new insights as to how your franchise can improve.

Join Us for a FranConnect Webinar on August 7th at 2 PM ET / 11 AM PT

Do you need to generate more leads to sell more units? Or simply do a better job managing the leads that are already entering your funnel?

This educational event allows viewers to learn how the Wayback Burgers is growing its brand at the rate of 22% + in unit share a year.

FranConnect and Intuit’s new partnership brings together two powerful franchise accounting software tools to create a comprehensive financial management platform for franchise leaders.

Join our upcoming training webinar to discover how FranConnect's Visits module can revolutionize your franchisee and field team management. With its advanced functionality, you'll be able to effortlessly:

Join our upcoming training webinar to discover how FranConnect's Visits module can revolutionize your franchisee and field team management. With its advanced functionality, you'll be able to effortlessly:

Discover the power of FranConnect Royalty Manager, an all-in-one tool designed to foster transparency and seamless communication between franchisors and franchisees. With features like sales and KPI goal setting, financial reporting, and royalty calculation, managing your franchise has never been easier.

Discover the power of FranConnect Royalty Manager, an all-in-one tool designed to foster transparency and seamless communication between franchisors and franchisees. With features like sales and KPI goal setting, financial reporting, and royalty calculation, managing your franchise has never been easier.

Join our newest training webinar and discover the benefits of FranConnect's Training module! With our intuitive platform, you can easily set up role-based training for franchisees and their front-line employees. Not only can you create tests and certification programs, but you'll also have the ability to track progress. Dive into plans, courses, and lessons, challenge yourself with quizzes, and monitor your advancement. Transform your training process with FranConnect's Training module! Register for this new session now!

Join our newest training webinar and discover the benefits of FranConnect's Training module! With our intuitive platform, you can easily set up role-based training for franchisees and their front-line employees. Not only can you create tests and certification programs, but you'll also have the ability to track progress. Dive into plans, courses, and lessons, challenge yourself with quizzes, and monitor your advancement. Transform your training process with FranConnect's Training module! Register for this new session now!

Join our newest training webinar and discover the benefits of FranConnect's Training module! With our intuitive platform, you can easily set up role-based training for franchisees and their front-line employees. Not only can you create tests and certification programs, but you'll also have the ability to track progress. Dive into plans, courses, and lessons, challenge yourself with quizzes, and monitor your advancement. Transform your training process with FranConnect's Training module! Register for this new session now!

Introducing FranConnect's Hub module! Join our upcoming training webinar to explore how this incredible tool can revolutionize your franchise operations. With the FranConnect Hub application, you can:

Introducing FranConnect's Hub module! Join our upcoming training webinar to explore how this incredible tool can revolutionize your franchise operations. With the FranConnect Hub application, you can:

Introducing FranConnect's Hub module! Join our upcoming training webinar to explore how this incredible tool can revolutionize your franchise operations. With the FranConnect Hub application, you can:

Join us for a FranConnect training webinar where you will discover the power of Information Manager, the comprehensive franchise information system. In this course, you'll learn valuable skills, including:

Join us for a FranConnect training webinar where you will discover the power of Information Manager, the comprehensive franchise information system. In this course, you'll learn valuable skills, including:

Join us for a FranConnect training webinar where you will discover the power of Information Manager, the comprehensive franchise information system. In this course, you'll learn valuable skills, including:

Join us for FranConnect's Opener Module training webinar! Discover how this powerful tool can seamlessly transfer leads from the sales process to location owners. With customizable checklists and milestone tracking, you'll ensure a smooth journey to the first revenue day. Plus, receive helpful reminder emails for upcoming and overdue tasks.

Join us for FranConnect's Opener Module training webinar! Discover how this powerful tool can seamlessly transfer leads from the sales process to location owners. With customizable checklists and milestone tracking, you'll ensure a smooth journey to the first revenue day. Plus, receive helpful reminder emails for upcoming and overdue tasks.

Join us for FranConnect's Opener Module training webinar! Discover how this powerful tool can seamlessly transfer leads from the sales process to location owners. With customizable checklists and milestone tracking, you'll ensure a smooth journey to the first revenue day. Plus, receive helpful reminder emails for upcoming and overdue tasks.

Join us Tuesday, November 14th at 2 PM ET | 11 AM PT for our new Targeted Training webinar, Intro to Sales

Join us Tuesday, September 26th at 2 PM ET | 11 AM PT for our new Targeted Training webinar, Intro to Sales

Join us Tuesday, August 8th at 2 PM ET | 11 AM PT for our new Targeted Training webinar, Intro to Sales.

Want to know how other franchisors are generating quality leads? Or which franchise lead sources deliver the highest conversion to deal? And where you can drive higher lead volumes? We analyzed data from 487 franchisors to find out.

The FranConnect Franchise Sales Index is widely known as the gold standard for data-driven insights in the field of franchise sales. Now, these insights are available in a special report and webinar. This webinar will give Business Services brands a distinct advantage to both generate quality leads and increase sales, using aggregated and anonymized data from the business results of 550+ franchise brands focused on the Business Services franchise category. Discover the current factors inhibiting franchise sales, and identify best practices from the most successful brands. Insights can be used to immediately and dramatically impact Business Services franchise sales, including:

Join CEOs from two top brands in franchising as they share the challenges and hard-earned lessons of leading a franchise to success. Our featured mentors are each exceptionally successful CEOs of leading franchise brands. In this hour-long panel, we'll discuss a broad range of topics at the heart of franchising, with insights to help your business now. This fast moving discussion will cover a lot ground, including:

Join our Product Management Team Tuesday, August 2, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our August release. Sneak Peek of the August Highlight

According to Google, 97% of consumers search for local businesses online. In the U.S., that means about 4 billion search queries per month have local intent. Did you know that in the U.S., local searches account for 2.78 billion purchases? With numbers like that, your franchisees simply can’t afford to not be found! View this webinar to pick up best practices and ideas to help ensure your franchise is a top choice for local search queries.

Join us Thursday, August 3rd at 2 PM ET | 11 AM PT for our new Springboard to Success webinar, Transfers & Resales .

In this session, you’ll learn how to:

Join us Thursday, July 20th at 2 PM ET | 11 AM PT for our new training webinar, Managing Multi-Unit Sales .

Join us Thursday, July 6th at 2 PM ET | 11 AM PT for our new training webinar, Automating Reminders .

Join FranConnect's Product Management Team for a webinar on Tuesday, July 11th at 2 PM ET / 11 AM PT as we unveil the latest enhancements in our July release.

Join our Product Management Team Tuesday, July 5, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our July release. Sneak Peek of the July Highlights

Join us Thursday, June 22nd at 2 PM ET | 11 AM PT for our new training webinar, Get Ready to Automate your Franchisee Lifecycle .

Join us Thursday, June 8th at 2 PM ET | 11 AM PT for our new training webinar, Targeted Data Entry for Teams.

Join FranConnect's Product Management Team for a webinar on Monday, June 12th at 2 PM ET / 11 AM PT as we unveil the latest enhancements in our June release.

Join us Thursday, May 25th at 2 PM ET | 11 AM PT for our new training webinar, Streamlining the User Experience in Information Manager.

Join us Thursday, May 11th at 2 PM ET | 11 AM PT for our new training webinar, Managing Entity Owners.

Join us Thursday, April 27th at 2 PM ET | 11 AM PT for our new training webinar, Managing People in Information Manager.