FranConnect Webinar Library

Join our Product Management Team Tuesday, October 4th, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our October release. Sneak Peek of the October Highlights A visual timeline of your Projects using the new Gantt view Gain visibility of all project tasks schedule, related task dependencies, and overall timelines across Units in a Gantt view. Additionally, you can view the tasks breakdown by days and weeks within the timeline.

We recently shared the results of our first-ever mid-year review of franchise sales performance across all major industries. And now for the first time, we have the performance data of the QSR & Fast Casual Restaurant segment specifically.

Join us on Wednesday, September 13th at 4:00pm ET / 1:00pm PST as we unpack how FranConnect's World Manager can elevate your training approach.

The FranConnect Information Manager application serves as a comprehensive and valuable data resource. However, accessing the data in a user-friendly format can sometimes be perplexing. We invite you to join us for an engaging discussion on leveraging custom reports to retrieve both list and analytical information. Additionally, we will explore various automation techniques and data cleanup strategies. This informative session will provide you with practical insights to optimize your data management process.

During this FranConnect training session, we will delve into the intricacies of retrieving crucial insights about your sales leads within the Sales application. We will explore different formats, ranging from detailed lists to comprehensive analytical reports, including counts grouped by lead source. Our goal is to ignite your imagination by sharing some of our most valued custom report specifications. Join us as we embark on this engaging journey of knowledge and empowerment!

During this subsequent session, following the "Building Visit Forms" training session, we will delve into the diverse settings available within the Brand Consistency application. Our aim is to efficiently configure the forms and enhance their visual appeal and user-friendliness.

Join us for an exploration of the art of building a practical and effective visit form in the field. Discover the best practices using FranConnect's Brand Consistency application, making it effortless to record your visit questions and transform them into actionable insights. Don't miss out on this opportunity to enhance your visit process!

During the opening process, there are several effective ways to communicate with your new franchisee and keep track of actions and comments. In this session, we will delve into the optimal methods for logging information in the FranConnect Opener application, ensuring it is readily accessible and contextually relevant at all times.

Utilize FranConnect's DocuSign integration to streamline the agreement process with leads and franchise owners. By leveraging this integration, you can conveniently populate outgoing forms with data extracted from their FranConnect record. Furthermore, information input by the recipients on the form can be seamlessly synced back into FranConnect. If you already have existing DocuSign forms and prefer not to rebuild them, join us for an engaging session on mapping the fields in your DocuSign forms to corresponding fields in FranConnect.

The pandemic has created challenges in nearly every facet of the franchise business model, franchises sales and operations, with historic precedent.

Join Us for a FranConnect Webinar on September 5th at 2 PM ET / 11 AM PT

Join us Thursday, August 31st at 2 PM ET | 11 AM PT for our new training webinar,

Earlier this month we completed a survey of 200+ Franchisors to gauge the current state of the industry relative to the impact of the pandemic. Participants provided insight into a wide variety of critical topics, ranging from development to unit operations to core financials such as cash flow. The results of the survey can help franchisors understand how they compare to peers across the spectrum and within their industries and make planning decisions accordingly.

Even with the pandemic dominating conversation in the franchising community, it’s important to keep your growth engine running. Which is why we’re analyzing real-time data to help you fine-tune your strategy based on what’s actually happening across the industry. For the first time, we have done a quarter-over-quarter analysis of franchise sales data, with some surprising and critical findings.

Four Superstar Leaders will provide you with “down and dirty, no filler” content in a span of 10 minutes apiece. Each of our speakers has a best seller business book, and a lifetime of business and franchise acumen curated for these times.

In a May 2020 live-poll of over four-hundred Franchisors, 94% indicated that they were ready to reopen operations and reactivate their Franchisees.

We all experienced a massive disruption two months ago with the onset of COVID-19, but the pendulum will swing back (even if we don’t know when or how fast).And as we wait for it to do so, many business leaders are asking “when will we get back to a sense of normalcy?” But to that end, are you WAITING for the quarantine to end, or are you PREPARING for it to end?

FranConnect's Franchise Sales Index Report is the most complete and authoritative source of insight into the current state of Franchise sales. Now in its fifth year, the data reveals critical insights relevant for franchise operators looking to confront the economic reality of the pandemic.

A recent FranConnect survey of 233 executives quantified the impact of the COVID-19 pandemic on their franchise systems.

In this recorded demo, Jaffrey Ali, Chief Product Officer at FranConnect, illustrated what Process Transformation means for the franchising community.

Shutdowns threatened your businesses. But reactivating them can pose even greater challenges and many unknowns, including:

There has never been a more important time than now to make sure your franchise growth engine is running smoothly.

President Trump has just signed into the law the stimulus loans which provides vital help to Franchisor's and Franchisee's. Learn the shortcuts, recommendations and how to avoid the pitfalls so that you can get to the front of the line (it'll be millions long).

COVID-19 is slowing or stopping every aspect of business, driving uncertainty and anxiety among franchisees. This important webinar brings you a powerful panel discussion on critical things you can do now to help your franchisees through these most challenging of times.

FranConnect introduces its first glimpse into its all-new 2020 Franchise Sales Index with a focus on franchise broker data, trends, insights & best practices through the eyes of the CEO’s of the #1 and #2 ranked organizations.

You've taken the leap to franchise your business and scale your brand. Now, the opportunities have increased, but so have the challenges as you risk outgrowing your own infrastructure.

Less than 5% of web visitors convert to franchise leads and less than 50% respond to calls or emails.

You’ve grown your franchise system into a robust and successful multi-unit system, but how do you navigate the steep growth curve from 100 to 1000+ locations?

The FranConnect Franchise Sales Index is widely known as the gold-standard for data-driven insights in the field of franchise sales. Now, these insights are available in a special report and webinar focused on the Commercial & Residential Services franchise category.

The FranConnect Franchise Sales Index is widely known as the gold-standard for data-driven insights in the field of franchise sales.

Listen to this special webcast featuring a roundtable of leading franchising experts on optimizing franchisee performance. Executives from Intuit, FirstLight HomeCare and Peer Performance Groups share executive-level insights that enable companies to grow from emerging concepts to successful multi-unit franchising brands.

Join us Thursday, August 17th at 2 PM ET | 11 AM PT for our new training webinar,

The FranConnect Franchise Sales Index is widely known as the gold-standard for data-driven insights in the field of franchise sales.

Awarding and opening a franchise is just the first step in the franchisee lifecycle - and it takes a lot of effort and training to get that far.

47% of technology roll-outs fail because they don't put users first. (Forrester Research)

The FranConnect Franchise Sales Index is widely known as the gold-standard for data-driven insights in the field of franchise sales.

Your current franchise fees enabled your brand to get to where it is today — but will they get you to the next level?

100% of franchisors say that preparing for effective interactions with franchise owners and their employees is a pain point for field operations teams.

This webinar addresses the need to improve the quality and effectiveness of field support visits and overall guidance and communication to franchisees. We offer solutions to alleviate these issues and allow you to better manage your franchisees. Kirk Mauriello, COO of Aurelio’s is Pizza, Ltd. and Rick Arevalo, President of PerformanceWise by FranConnect, provide real answers to common issues franchisors face.

In this webinar, FranConnect’s President of Global Operations, Keith Gerson, introduces ways an iPad or tablet computer can be used to increase the operational efficiency, compliance, and ultimately profitability of your local unit. In addition, this webinar showcases how technology is being used to improve brand execution at the store level, increase effectiveness of field consultants, improve quality assurance and compliance, and automate the tracking of any issues until resolved.

The ultimate goal of every franchise system is to ensure that all your franchisees are successful. To do that means you need to be able to manage the conversation between you and your franchisees in a way that fosters openness and collaboration. Striking this delicate balance requires a lot of planning and field insight at the front end, coupled with the right tools to drive consistency among your field consultants.

You heard that you should be advertising, but you don’t know where to start.

Best practices for franchise development and new insights as to how your franchise can improve.

Join Us for a FranConnect Webinar on August 7th at 2 PM ET / 11 AM PT

Do you need to generate more leads to sell more units? Or simply do a better job managing the leads that are already entering your funnel?

This educational event allows viewers to learn how the Wayback Burgers is growing its brand at the rate of 22% + in unit share a year.

FranConnect and Intuit’s new partnership brings together two powerful franchise accounting software tools to create a comprehensive financial management platform for franchise leaders.

Join our upcoming training webinar to discover how FranConnect's Visits module can revolutionize your franchisee and field team management. With its advanced functionality, you'll be able to effortlessly:

Join our upcoming training webinar to discover how FranConnect's Visits module can revolutionize your franchisee and field team management. With its advanced functionality, you'll be able to effortlessly:

Discover the power of FranConnect Royalty Manager, an all-in-one tool designed to foster transparency and seamless communication between franchisors and franchisees. With features like sales and KPI goal setting, financial reporting, and royalty calculation, managing your franchise has never been easier.

Discover the power of FranConnect Royalty Manager, an all-in-one tool designed to foster transparency and seamless communication between franchisors and franchisees. With features like sales and KPI goal setting, financial reporting, and royalty calculation, managing your franchise has never been easier.

Join our newest training webinar and discover the benefits of FranConnect's Training module! With our intuitive platform, you can easily set up role-based training for franchisees and their front-line employees. Not only can you create tests and certification programs, but you'll also have the ability to track progress. Dive into plans, courses, and lessons, challenge yourself with quizzes, and monitor your advancement. Transform your training process with FranConnect's Training module! Register for this new session now!

Join our newest training webinar and discover the benefits of FranConnect's Training module! With our intuitive platform, you can easily set up role-based training for franchisees and their front-line employees. Not only can you create tests and certification programs, but you'll also have the ability to track progress. Dive into plans, courses, and lessons, challenge yourself with quizzes, and monitor your advancement. Transform your training process with FranConnect's Training module! Register for this new session now!

Join our newest training webinar and discover the benefits of FranConnect's Training module! With our intuitive platform, you can easily set up role-based training for franchisees and their front-line employees. Not only can you create tests and certification programs, but you'll also have the ability to track progress. Dive into plans, courses, and lessons, challenge yourself with quizzes, and monitor your advancement. Transform your training process with FranConnect's Training module! Register for this new session now!

Introducing FranConnect's Hub module! Join our upcoming training webinar to explore how this incredible tool can revolutionize your franchise operations. With the FranConnect Hub application, you can:

Introducing FranConnect's Hub module! Join our upcoming training webinar to explore how this incredible tool can revolutionize your franchise operations. With the FranConnect Hub application, you can:

Introducing FranConnect's Hub module! Join our upcoming training webinar to explore how this incredible tool can revolutionize your franchise operations. With the FranConnect Hub application, you can:

Join us for a FranConnect training webinar where you will discover the power of Information Manager, the comprehensive franchise information system. In this course, you'll learn valuable skills, including:

Join us for a FranConnect training webinar where you will discover the power of Information Manager, the comprehensive franchise information system. In this course, you'll learn valuable skills, including:

Join us for a FranConnect training webinar where you will discover the power of Information Manager, the comprehensive franchise information system. In this course, you'll learn valuable skills, including:

Join us for FranConnect's Opener Module training webinar! Discover how this powerful tool can seamlessly transfer leads from the sales process to location owners. With customizable checklists and milestone tracking, you'll ensure a smooth journey to the first revenue day. Plus, receive helpful reminder emails for upcoming and overdue tasks.

Join us for FranConnect's Opener Module training webinar! Discover how this powerful tool can seamlessly transfer leads from the sales process to location owners. With customizable checklists and milestone tracking, you'll ensure a smooth journey to the first revenue day. Plus, receive helpful reminder emails for upcoming and overdue tasks.

Join us for FranConnect's Opener Module training webinar! Discover how this powerful tool can seamlessly transfer leads from the sales process to location owners. With customizable checklists and milestone tracking, you'll ensure a smooth journey to the first revenue day. Plus, receive helpful reminder emails for upcoming and overdue tasks.

Join us Tuesday, November 14th at 2 PM ET | 11 AM PT for our new Targeted Training webinar, Intro to Sales

Join us Tuesday, September 26th at 2 PM ET | 11 AM PT for our new Targeted Training webinar, Intro to Sales

Join us Tuesday, August 8th at 2 PM ET | 11 AM PT for our new Targeted Training webinar, Intro to Sales.

Want to know how other franchisors are generating quality leads? Or which franchise lead sources deliver the highest conversion to deal? And where you can drive higher lead volumes? We analyzed data from 487 franchisors to find out.

The FranConnect Franchise Sales Index is widely known as the gold standard for data-driven insights in the field of franchise sales. Now, these insights are available in a special report and webinar. This webinar will give Business Services brands a distinct advantage to both generate quality leads and increase sales, using aggregated and anonymized data from the business results of 550+ franchise brands focused on the Business Services franchise category. Discover the current factors inhibiting franchise sales, and identify best practices from the most successful brands. Insights can be used to immediately and dramatically impact Business Services franchise sales, including:

Join CEOs from two top brands in franchising as they share the challenges and hard-earned lessons of leading a franchise to success. Our featured mentors are each exceptionally successful CEOs of leading franchise brands. In this hour-long panel, we'll discuss a broad range of topics at the heart of franchising, with insights to help your business now. This fast moving discussion will cover a lot ground, including:

Join our Product Management Team Tuesday, August 2, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our August release. Sneak Peek of the August Highlight

According to Google, 97% of consumers search for local businesses online. In the U.S., that means about 4 billion search queries per month have local intent. Did you know that in the U.S., local searches account for 2.78 billion purchases? With numbers like that, your franchisees simply can’t afford to not be found! View this webinar to pick up best practices and ideas to help ensure your franchise is a top choice for local search queries.

Join us Thursday, August 3rd at 2 PM ET | 11 AM PT for our new Springboard to Success webinar, Transfers & Resales .

In this session, you’ll learn how to:

Join us Thursday, July 20th at 2 PM ET | 11 AM PT for our new training webinar, Managing Multi-Unit Sales .

Join us Thursday, July 6th at 2 PM ET | 11 AM PT for our new training webinar, Automating Reminders .

Join FranConnect's Product Management Team for a webinar on Tuesday, July 11th at 2 PM ET / 11 AM PT as we unveil the latest enhancements in our July release.

Join our Product Management Team Tuesday, July 5, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our July release. Sneak Peek of the July Highlights

Join us Thursday, June 22nd at 2 PM ET | 11 AM PT for our new training webinar, Get Ready to Automate your Franchisee Lifecycle .

Join us Thursday, June 8th at 2 PM ET | 11 AM PT for our new training webinar, Targeted Data Entry for Teams.

Join FranConnect's Product Management Team for a webinar on Monday, June 12th at 2 PM ET / 11 AM PT as we unveil the latest enhancements in our June release.

Join us Thursday, May 25th at 2 PM ET | 11 AM PT for our new training webinar, Streamlining the User Experience in Information Manager.

Join us Thursday, May 11th at 2 PM ET | 11 AM PT for our new training webinar, Managing Entity Owners.

Join us Thursday, April 27th at 2 PM ET | 11 AM PT for our new training webinar, Managing People in Information Manager.

Join our Product Management Team Tuesday, May 2nd, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our May release.

How long has your current landing page and login screen been the same? Show your users the strong brand culture your organization has and update the platform!

Keeping a clean workspace is important to easily access the most important data you need at a glance, without extra clicks or scrolling. Learn how you may configure the summary page columns throughout the FranConnect platform in this Tips and Tricks in 15 webinar.

Did you know that you can personalize your view in the New Store Summary page? Join this Tips and Tricks in 15 webinar to understand the viewing options, column selections, and filtering options in the store summary.

Are you using the mobile app? Take FranConnect on the road with you with our mobile apps. Explore the different app options such as how to login; Logging calls; and checking lead and unit information.

Join our upcoming training webinar to discover how FranConnect's Visits module can revolutionize your franchisee and field team management. With its advanced functionality, you'll be able to effortlessly:

Thanks to our partnership with Flywire, we've made it super easy for you to send invoices and collect royalty payments directly from your units/locations. In this training session, we’ll show you how these exciting features can help streamline your revenue collections. Trust us, you don't want to miss this! Let's get started and unlock the power of Sign-to-Pay and Invoice-to-Pay!

Introducing FranConnect's Hub module! Join our upcoming training webinar to explore how this incredible tool can revolutionize your franchise operations. With the FranConnect Hub application, you can:

Join our newest training webinar and discover the benefits of FranConnect's Training module! With our intuitive platform, you can easily set up role-based training for franchisees and their front-line employees. Not only can you create tests and certification programs, but you'll also have the ability to track progress. Dive into plans, courses, and lessons, challenge yourself with quizzes, and monitor your advancement. Transform your training process with FranConnect's Training module! Register for this new session now!

Discover the power of FranConnect Royalty Manager, an all-in-one tool designed to foster transparency and seamless communication between franchisors and franchisees. With features like sales and KPI goal setting, financial reporting, and royalty calculation, managing your franchise has never been easier.

FranConnect's Sales module empowers users to seamlessly bring in leads from various sources and effortlessly track their progress throughout your sales process. With the ability to assign tasks to lead owners and monitor lead responses to FDD and qualification documents, you can stay on top of every interaction. You can even automate timely outreach at different stages of the lead's journey, ultimately leading them towards a sale or reaching their goal.

The new Store Summary interface is the ideal way to work with your location records. Its many enhanced ease of use features will make navigating records and logging activity a breeze, and the Store Summary has enhancements you simply cannot get in the older “franchisee” views. No more guessing the lifecycle stage of a location to view it, no more scrolling down to get to tabs you use all the time, and a much more comprehensive view of your locations! This view is replacing the older views, which are soon to be sunsetted, so come see what’s new.

Join us Thursday, March 23rd at 2 PM ET | 11 AM PT for our new training webinar, Finally Get a Comprehensive View of Performance.

FranConnect's Sales module empowers users to seamlessly bring in leads from various sources and effortlessly track their progress throughout your sales process. With the ability to assign tasks to lead owners and monitor lead responses to FDD and qualification documents, you can stay on top of every interaction. You can even automate timely outreach at different stages of the lead's journey, ultimately leading them towards a sale or reaching their goal.

Join us Thursday, March 9th at 2 PM ET | 11 AM PT for our new training webinar, Tracking Profit and Loss.

Do you want to test drive the latest World Manager features and content before they go live? This interactive webinar dives into your Playground, a safe and secure environment where you can: