The Role of the Franchise Operations Team Today┃FranConnect

Franchise Operations is at a turning point. Emerging from the pandemic, with varying economic indicators, and a challenging labor market, the COO’s job has never been more important. And never more challenging. 

In this webinar combine the findings from our own Operations data analysis with feedback from our customers to help you identify where and how you should deploy your precious human capital and IT resources. 

Viewers will hear and see how Operations teams can achieve:

• Operational excellence via consistency and quality of service, brand compliance and field execution;
• Improved unit level performance by centralizing and analyzing operational data and deploying playbooks for remediation and improvement;
• Staff enablement and support through franchisee communication, engagement, onboarding and onsite staff training support;
• Legal and process compliance using data management and collaboration with legal to ensure a single source of truth. 

Use the takeaways from this webinar as a benchmark to make sure you have the right priorities for your franchise operations in this rapidly-changing environment.