Join our Product Management Team Tuesday, July 5, at 2 pm ET/11 am PT, as we walk you through FranConnect’s latest capabilities in our July release.
Sneak Peek of the July Highlights
Ensure timely completion of your training programs
With our July release, instructors can now:
- Configure completion due dates for training courses.
- Complete courses on time with leaner reminders that can be sent day(s) in advance of the upcoming course completion date.
- Receive notifications once a course is complete.
- Gain visibility into a participants' course submission date.
Keep your Regional hierarchy data updated across all your systems
Using the newly added Regional API, you can manage your Regional hierarchy data within FranConnect. All currently supported operations such as Create, Update, Retrieve and Delete are available for the Regional API.
To learn more, check out the API docs at docs.franconnect.net/#tag/Regional
Note: Please check with your FranConnect System Administrator for the "Regional" hierarchy terminology setup in your FranConnect system.
But Wait, There's More...
- Manage Royalty discount categories and limit the discounts applied on the gross sales when calculating royalties owed by a franchisee.
- Control cross-brand visibility of Supplier information from your franchisees in the Directory.
- Create support tickets for and on behalf of the franchisees to ensure they receive timely updates and notifications to the support requests.
- Assign Units with Segments and their Hierarchy levels they are part of right from the Unit profile.
- Retrieve franchise user type of "owner" or "employee" using a newly added FranUserType attribute in the Users API.
- Define project checklist assignment rules for the franchise and regional users from the User profile.
- Include help descriptions in the Visit form PDF for your brand consistency evaluation checklists to use the content as a reference when capturing observations during the field visits.
- Effectively upload your field visits from the FranConnect Field Ops mobile app using updated sync options that allow FBCs to manually select when the information captured on the mobile app should sync to the web app.
