January 4th at 3 pm ET/12 pm PT

January 2024 - Upcoming FranConnect Release

Join us on Thursday, January 4th, at 3 pm ET/12 pm PT to preview FranConnect’s upcoming release.

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Join the FranConnect Webinar on Thursday, January 4th at 3 PM ET / 12 PM PT 

The FranConnect Product Management Team invites you to our monthly webinar showcasing a significant update in our January 2024 release.


Webinar Highlights Include:


Redesigned Royalty Manager: The Future of Franchise Royalty Management [Beta Release] 

We are excited to introduce the newly redesigned Royalty Manager, a platform that enhances the management of franchise royalties for brands across various sizes and industries. This advanced platform provides finance teams with enhanced features:


  • Automated Sales Reporting: Centralize sales data effortlessly with seamless POS/CRM platform integration.
  • Accurate Royalty Calculation: Achieve consistent accuracy in calculating franchise royalties and other ongoing fees, such as marketing and technology fees.
  • Streamlined Payments Collection: Simplify the processing and reconciliation of payments with our 'Invoice to Pay' solution to reduce overhead.
  • Enhanced Financial Transparency: Offer franchisees a clearer view of the financial aspects of the in-franchise agreement, fostering trust and visibility.
  • Intuitive User Interface: Enhance the franchisee experience with an interface that is easy to use and navigate.

Discover the next generation of franchise royalty management with Royalty Manager – a solution designed to meet the evolving needs of modern franchise operations.


Jan Release One



Introducing Invoice to Pay: Optimizing Royalty Payments Collection

Invoice to Pay revamps the collection efficiency of various franchise fees, including royalties, marketing, and technology fees.


Seamlessly integrated with Royalty Manager, this solution provides:


  • Enhanced Invoice Management: Streamline reconciliation and management of invoices.
  • Quicker Payment Collection: Accelerate payment collection, reducing Days Sales Outstanding (DSO).
  • Global Payment Options: Offer a range of payment solutions for franchisees worldwide.

Powered by Flywire's advanced payment platform, it's designed for the unique needs of global franchises.


Jan Release Two

Content Categories: Streamlining Information Access in Franchise Communications [Beta Release]

Discover a new and improved method for managing and sharing vital updates and resources throughout your franchise network.


Content Categories enable you to:


  • Efficiently Organize Content: Easily set up and launch content that aligns with the specific needs of your teams, departments, and initiatives.
  • Simplify Information Retrieval: Allow your franchisees to quickly locate and access the information and resources they need, saving time and effort.

Enhance your franchise communications with Content Categories to significantly boost franchisee engagement and satisfaction.


Jan Release 3

Advanced Playbooks Task Management: Effectively track and manage playbook tasks progress with detailed task information—location, owner, center, and brand for playbooks. The addition of task statuses enhances strategic task prioritization and execution.


New Playbook Tasks Notifications: Stay up to date with email notifications for new tasks and playbooks. Receive alerts upon task completion and for mentions throughout the platform, along with daily summaries.


Enhanced Notifications for Corrective Actions and Tasks: Receive timely notifications for task assignments, encouraging prompt action and maintaining brand consistency.


Address Book in FranConnect Mobile: Effortlessly select message recipients within your franchise communications.


Unit Information Access on FranConnect Mobile: Empower franchisees to manage and access their unit data on the go, ensuring efficient information management.


User-Defined Identifier Sync via Segments API: The updated Segments API now retrieves custom identifiers for units and entities, enhancing data consistency across your systems.


World Manager: New Android App: Enhance front-line employee training with our new app, available on the Google Play Store, offering a branded experience for better engagement and security. 


Download the new app now from the Google Play Store. For iOS users, the same app is available on the iOS App Store. Click here to download for iOS


Enhanced Employee Start Date Management in Tenure-Based Training: Maintain consistent training schedules and safeguard the integrity of training paths with new permissions for managing start dates.


Improved FranConnect Operations Navigation: Experience better usability with our updated navigation menu.