February 2024 - Upcoming FranConnect Release

Join the FranConnect Webinar on Monday, February 5th at 2 PM ET / 11 AM PT. The FranConnect Product Management Team invites you to our monthly webinar to explore the latest updates of our February 2024 release.

Release Highlights Include:
Introducing The Vault: FranConnect’s New Customer Training Portal!

We are excited to announce the launch of our New Customer Training Portal! We've been hard at work designing and building The Vault to help our customers get the most from their FranConnect solutions. 

This new Customer Training Portal is built on top of our World Manager training platform, which means it is a user-friendly, one-stop shop online space where you can access a wealth of training resources, tutorials, and interactive modules crafted to enhance your understanding of our products. 

Whether you're a seasoned FranConnect user or just getting started, this portal is here to meet your unique learning needs. 





New Unit Ownership Management
Franchise admin and legal teams can now manage multiple entities and individuals as owners for locations or territories, establishing flexible entity relationships to maintain the system of record for franchise information.

Field Ops Mobile App Enhancements: New Filters and Improved Usability
Experience our updated app, now with new filters and usability enhancements that enable business consultants to quickly locate audits, inspections, and business reviews by consultant, status, owners, and center name.

Global Search Improvements
Our global search feature now provides more relevant results, aligned with your search queries for quick and easy information retrieval.

Enhanced CRM Notification Controls
Use the new option to control email notifications for CRM contacts added via REST API, simplifying customer management for locations.

Upgraded Content Editor
Our content editor has been enhanced to support seamless content transfer from Microsoft Office and Google Docs and includes advanced image editing tools to improve productivity for marketing, training, and communication teams.