In this session, you’ll learn how to:
- Leverage proven best practices to optimize franchisee operations
- Properly diagnose and resolve franchisee performance issues
- Ensure the success of your Franchise Business Consultants (FBCs) by properly defining their role
- Effectively train your FBCs on performance assessment and coaching techniques, including tips for how to have the hard conversations
- Establish the right ratio of FBCs to franchisees
- Optimize the frequency and effectiveness of onsite visits
- Create engagement and alignment with your franchisees
- Implement proven communications strategies for achieving better outcomes
- Evaluate and deploy technology and tools to conduct franchisee business assessments and to facilitate onsite visits
- Implement a tiered-support approach