July 25th at 11 am ET/8 am PT

Recorded Webinar: 10 Best Practices For Achieving Operational Excellence

Join us on Saturday, July 25, at 11 am ET/8 am PT to preview FranConnect’s upcoming release.

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In this session, you’ll learn how to:

    • Leverage proven best practices to optimize franchisee operations
    • Properly diagnose and resolve franchisee performance issues
    • Ensure the success of your Franchise Business Consultants (FBCs) by properly defining their role
    • Effectively train your FBCs on performance assessment and coaching techniques, including tips for how to have the hard conversations
    • Establish the right ratio of FBCs to franchisees
    • Optimize the frequency and effectiveness of onsite visits
    • Create engagement and alignment with your franchisees
    • Implement proven communications strategies for achieving better outcomes
    • Evaluate and deploy technology and tools to conduct franchisee business assessments and to facilitate onsite visits
    • Implement a tiered-support approach

About the Presenters