Aug 12, 2022

    Press Mentions


IN THE NEWS: ChurnZero unveils Gabby Wong as speaker at BIG RYG 2022, the Customer Success leadership event of the year

40+ speakers and session leaders bring their expertise to Washington, DC as economic volatility highlights the essential role of customer retention

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ChurnZero, a leading Customer Success platform, has released the full lineup and speaker agenda for BIG RYG 2022, the Customer Success leadership summit in Washington, D.C. on October 12-13, 2022. RYG stands for "red, yellow, green," key indicators of customer health.  We are pleased to share that our very own leader and CEO, Gabby Wong, was announced as a key speaker in their lineup.

The two-day in-person event will see hundreds of Customer Success (CS) leaders gather to network, learn and share their expertise in improving team effectiveness, customer satisfaction and their companies' bottom line. Early bird registration is available through August 19.

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About FranConnect
FranConnect is the leading franchise management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for approximately 900 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational performance. FranConnect customers span all sizes, growth phases, and industries and they grow 44% faster on average than the broader franchising market. Backed by private-equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global operations in India and Canada. For more information on FranConnect, visit

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