FranConnect selected as 2017 Vendor of the Year based on tangible value Nestlé Toll House Café by Chip has derived from using FranConnect’s products and superior level of customer engagement they have experienced
Reston, VA (March 28, 2017) – FranConnect, the leading provider of franchise management software, received the Vendor of the Year award at the 2017 Nestlé Toll House Café by Chip annual convention held at the Gaylord Texan Resort in Dallas.
FranConnect has been Nestlé Toll House Café by Chip’s chosen franchise management software since 2012. The company recently migrated to FranConnect Sky, FranConnect’s advanced cloud product suite. The FranConnect Sky solution serves their corporate team, as well as all of their franchisees in the U.S. and internationally.
“The award is well deserved. We cannot say enough about the support we have received from the FranConnect team as we work to build a strong business,” said Ziad Dalal, CEO of Crest Foods, Inc., franchisor of Nestlé Toll House Café by Chip. “Shawnon, our COO, and I were committed to this partnership, and the FranConnect team rose to the challenge. We have implemented multiple FranConnect Sky modules, including FranConnect Sky mobile apps. As we take each module live, we are amazed at the depth of functionality and how well it aligns to our business. We look forward to a continued strong partnership.”
Learn how Shawnon Bellah implemented an effective field operations tool to take her team from good to great.
“Our team is honored and humbled to have received such an award from Nestlé Toll House Café by Chip,” said Christopher E. Fountain, CEO of FranConnect. “One of our core tenants has been to exceed our customers’ expectations by delivering compelling new and improved products and focusing our customer operations on value creation and business outcomes. Receiving this award validates that we are on the right track.”
Learn more about how FranConnect supports the entire franchise lifecycle, or click below to request a demo.