FranConnect Blog

Articles and best practices insights from FranConnect: the leading in franchise management software.

Five Business Lessons Learned From Going Undercover In a Company

This article was previously published by Smart Business Online on March 28, 2016.

During my recent experience on the CBS Emmy Award winning show “Undercover Boss,” I learned more than just how to hand roll dough and deliver late-night pizzas. The eye-opening experience provided business lessons that not only didn’t I anticipate, but in many ways changed the course of how I run Marco’s Pizza and how the brand’s 700 stores will operate.

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Welcome to FranConnection'16 - A Letter From Our CEO

Since joining FranConnect, I have had the pleasure of meeting with many of you in person. It was important for me to have a strong understanding as to what drives your business and how FranConnect can continue to be both an innovative software provider and a strategic partner. Therefore, in the interest of strengthening our partnership, I am excited to personally invite you and your team to our customer conference, FranConnection’16.

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FranConnection’16: Advancing Your Franchise System Through Innovation in Operations

Historically, franchisors and franchisees have always had a unique relationship.  While formally contractual and involving some level of operational performance “enforcement”, it’s also cooperative and aimed at a mutually beneficial outcome.   Within this, we’re asked to do more with less while gathering the information we need to improve unit economics and make better business decisions.  So how can we drive results, leveraging resources and innovation, to become valued business partners in order to make our system more successful?

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FranConnection’16: Engage, Innovate, And Grow

The 2016 FranConnect Customer Conference is quickly approaching. Mark your calendars. May 18 – 20 at the Gaylord National Resort & Convention Center, National Harbor in Washington, D.C. FranConnection is held every two years, bringing together our franchisors to network, exchange best practices, and learn about new opportunities for growth.

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